Privacy Policy for Confident Math Tutoring LLC
By booking with Confident Math Tutoring LLC, clients acknowledge and agree that they are entering into a binding contractual agreement and thereby consent to abide by the following terms and conditions:
Welcome to Confident Math Tutoring LLC ("we," "us," or "our"). We are committed to protecting your privacy and providing a safe and secure online environment for our students. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information during virtual tutoring sessions and other related activities. By using our services, you agree to the terms outlined in this Privacy Policy.
1. Information Collection
We collect the following types of information:
Personal Information: This includes your name, email address, phone number, and other contact details you provide during registration.
Payment Information: To process payments, we collect billing information such as credit card numbers and billing addresses.
Session Information: Details about your tutoring sessions, including dates, times, and duration, are recorded for administrative purposes.
Communication Records: We may keep records of emails, messages, and other communications between you and our tutors or administrative staff.
2. Use of Information
We use the collected information for the following purposes:
Service Provision: To provide and manage our tutoring services, including scheduling sessions and processing payments.
Improvement of Services: To enhance the quality of our services based on feedback and usage patterns.
Communication: To send you updates, reminders, and other relevant information about our services.
Legal Compliance: To comply with applicable laws and regulations.
3. Recording of Virtual Sessions
For quality assurance and training purposes, we may record virtual tutoring sessions. These recordings are stored securely and are only accessible to authorized personnel. By participating in a virtual session, you consent to the recording and use of these recordings for the purposes mentioned above.
4. Confidentiality and Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We restrict access to personal information to employees, contractors, and agents who need to know the information to process it on our behalf.
5. Sharing of Information
We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following circumstances:
Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as payment processors and IT support.
Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
6. Cancellation Policy
If you need to cancel a tutoring session, please notify us at least 24 hours in advance. Cancellations made less than 24 hours before the scheduled session may be subject to a cancellation fee. In cases of emergencies or unforeseen circumstances, please contact us as soon as possible to discuss potential accommodations.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date. You are advised to review this Privacy Policy periodically for any changes.